Privacy Policy

Effective and last updated: August 6, 2026

When you interact with canadapooch, information may be needed to operate the storefront and complete your request. This policy explains those practices without making absolute privacy or security promises.

Scope

This policy applies to our website, checkout, order administration, customer communications, and other interactions with this store. It does not replace the privacy notices of independent third parties whose services you choose to use.

Categories of Information

The information collected depends on your interaction and may include:

  • Contact and identity data, including name, email, telephone number, billing address, shipping address, account details, and online identifiers.
  • Order and commercial data, including items viewed, cart activity, purchases, returns, exchanges, discounts, support history, and preferences.
  • Payment and fraud-screening data. Shopify and authorized payment providers process complete card details; we generally receive limited card information, authorization status, transaction identifiers, and risk signals.
  • Technical and internet activity, including IP address, browser, device identifiers, operating system, referring source, viewed pages, interactions, approximate IP-based location, and access times.
  • Messages, form submissions, reviews, telephone or email communications, and other content you choose to provide.
  • Inferences about likely interests or preferences produced from shopping or browsing activity where permitted.

Sources

We obtain information from you, from automated website technologies, and from providers involved in the storefront, analytics, advertising, payment, fraud prevention, communications, shipping, fulfillment, and customer service.

Business and Commercial Purposes

  • Accept, verify, fulfill, deliver, track, cancel, return, exchange, and refund orders.
  • Operate and improve the website, remember preferences, and provide requested customer support.
  • Protect the store and customers by identifying fraud, abuse, security incidents, or unlawful conduct.
  • Maintain records, comply with law, enforce store terms, and establish or defend legal claims.
  • Evaluate site performance and marketing results and, subject to available choices, deliver advertising.

Cookies and Similar Technologies

Cookies, pixels, tags, local storage, and comparable tools support checkout, account functions, saved preferences, analytics, fraud prevention, and advertising. Necessary cookies may be required for core site functions. Browser controls and available store privacy controls can be used to manage other technologies, although disabling cookies can affect functionality.

Google Ads, Remarketing, and Conversion Tracking

We may use Google Ads remarketing and conversion tracking. Google and related providers may use cookies or device identifiers to measure whether advertising led to a store visit or purchase and to show advertising based on earlier store interactions. You can adjust browser controls, use store privacy choices, or manage advertising preferences through Google. Advertising technologies are used subject to applicable law and your available choices.

Disclosure of Information

Information may be disclosed to Shopify; payment and fraud providers; analytics, advertising, hosting, communications, customer-support, shipping, and fulfillment vendors; professional advisers; and public authorities when disclosure is legally required. Information may also transfer as part of a merger, financing, acquisition, restructuring, or asset sale with appropriate protections.

Cookie, device, and browsing disclosures used for cross-context behavioral advertising can qualify as a ‘sale’ or ‘sharing’ under the California Consumer Privacy Act, even when information is not exchanged for money. We do not state that information is never shared; disclosures are limited to described purposes and applicable requirements.

CCPA Rights

Subject to verification and legal exceptions, a California resident may request access to categories or specific pieces of personal information; details about sources, uses, and recipient categories; deletion; correction; and a portable copy. Residents may opt out of sale or sharing for cross-context behavioral advertising and, if applicable, request limits on the use or disclosure of sensitive personal information. Exercising an applicable right will not result in unlawful discrimination.

Do Not Sell or Share

Submit an opt-out through Your Privacy Choices or email Support@canadapoeca.shop with “Do Not Sell or Share Request” in the subject line. We also process recognized opt-out preference signals such as Global Privacy Control when required for the browser or device transmitting the signal.

Authorized agents may make requests with proof of authority. We may request reasonable information to verify identity, residency, authority, and request scope. Applicable exceptions can permit retention or use for transactions, security, legal compliance, or other permitted purposes.

Retention

Retention varies by information type. We keep information only as reasonably necessary to administer orders and support, prevent fraud, maintain accounting and tax records, resolve disputes, and meet legal duties. Information no longer needed is deleted, de-identified, or disposed of using reasonable measures.

Safeguards

We use reasonable administrative, organizational, and technical measures intended to protect personal information. Because no transmission or storage system is completely secure, absolute security cannot be guaranteed.

Children

This store is not directed to children under 13, and we do not knowingly collect personal information from a child under 13. Contact us if you believe a child provided information so we can assess and, when appropriate, remove it.

Policy Updates

We may revise this notice for operational, legal, or regulatory changes. The current version and updated date will appear on this page.

Privacy Contact

Questions and verified privacy requests can be sent to: